Position Summary

Leasing Agents are responsible for driving occupancy by managing the full leasing cycle—from first inquiry to move-in. This role is resident-facing and performance-driven, with a strong focus on lead conversion, customer service, and consistent follow-through.

You will work closely with property management and operations teams to ensure homes are leased efficiently and residents have a smooth, professional leasing experience.

Key Responsibilities

• Respond to new leads quickly via phone, text, email, and online inquiries

• Schedule and conduct property tours (in-person and virtual, as applicable)

• Qualify prospects and guide them through pricing, availability, and next steps

• Process rental applications accurately and timely

• Coordinate with property management on approvals, move-ins, and unit readiness

• Maintain accurate records of all lead activity in the leasing/CRM system

• Follow up consistently with prospects to improve conversion rates

• Support lease execution and move-in documentation

• Help maintain leasing signage, online listings, and marketing presentation

• Deliver excellent service to current and prospective residents at all times

Qualifications

• 1+ year of leasing, property management, sales, or customer-facing experience preferred

• Strong communication skills (phone, text, email, and in-person)

• Organized, detail-oriented, and comfortable managing multiple priorities

• Ability to work independently and take ownership of results

• Proficient with basic systems (email, calendars, CRM/property software)

• High school diploma or equivalent required

• Valid driver’s license and reliable transportation preferred (if traveling between properties)

Preferred Experience

• Residential leasing experience (apartment, multifamily, or manufactured housing)

• Experience with Fair Housing-compliant leasing practices

• Familiarity with Yardi, AppFolio, Buildium, or similar property software (if relevant)

Success in This Role Looks Like

• Fast response times to new leads

• Strong tour-to-application and application-to-lease conversion

• Low vacancy days and consistent occupancy support

• Positive prospect and resident interactions

• Accurate, complete leasing documentation

Why Join Landmarque

• Growing company with clear opportunities for advancement

• Direct impact on occupancy and community performance

• Team-oriented culture with high standards and strong support

• Meaningful work serving residents and improving communities